Refund policy
Return and Refund Policy for Day One Formula
At Day One Formula, we stand by the quality of our supplements with a 100% Money-Back-Guarantee. Your satisfaction is our priority, and we are committed to ensuring a seamless experience with every purchase.
Our 30-Day Refund Policy
We offer a 30-day refund policy, which means you can request a refund within 30 days of receiving your order.
Since our products are consumable supplements, returns are not required or accepted. If you are dissatisfied for any reason, simply contact us, and we will process your refund.
To initiate a refund, email us at support@dayoneformula.com. Please include:
- Your order number.
- A brief description of the issue or reason for your dissatisfaction.
We’ll promptly review your request and ensure a smooth refund process.
Damages and Issues
If your order arrives damaged, defective, or incorrect, please contact us immediately at support@dayoneformula.com. Include photos of the damaged or incorrect items to help us resolve the issue quickly.
Refunds
Once your refund is approved, we will process the amount to your original payment method within 10 business days.
- Please note that your bank or credit card provider may take additional time to post the refund to your account.
If more than 15 business days have passed since your refund approval and you have not received it, contact us at support@dayoneformula.com.
At Day One Formula, we are committed to delivering high-quality supplements and exceptional customer support. If you have any questions or concerns, reach out to us anytime at support@dayoneformula.com.